So, I just got off the phone with a lovely woman in an office somewhere in Oklahoma. I was misled by Google, and had dialed the wrong number. She told me in no uncertain terms that I had the wrong number and that I really needed [the same area code]-[the same prefix]-0810.
She said, and I quote, “Ugh! You need ‘oh-eight-one-oh.’” I could hear her eyes rolling.
I smiled sweetly, knowing you can hear a smile, too, and not wanting to further anger this woman, and said, “I just want to be sure I have this right. It’s [area code]-[prefix]-zero-eight-one-zero?”
The woman let out a very unprofessionally disgusted sound and yelled, “NO! IT’S OH-EIGHT-ONE-OH.” Oof, lady. I’m right here. There’s no need to yell. Google must direct a lot of wrong calls to that poor woman.
“Um, okay. Thank you so much. Bye…” Of course, she’d already hung up on me. I was left looking at the number on my notepad, pondering the difference between an ‘oh’ and a ‘zero.’
As it turns out, the answer to the question, “Is that an ‘oh’ or a ‘zero’?” is “Yes.” 
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I am suddenly reminded of the registration clerks back in university. You’re so calm, it’s almost wrong. Haha. How do you do it? I would have banged the phone on the receiver over and over again.
Lisa…well, let’s see. My “real” training is in Social Work, and I was also a Collections Associate (fancy name for Bill Collector) right out of college. Oh, and I was the Front Desk Clerk at a hotel. Plus, these extra credits I’m earning in Toddler Management seem to be adding to my repertoire.